Frequently Asked Questions

Please contact us if you cannot find an answer to your question.

Solé Skin AHA+ Hydration Treatment is a unique formulation designed to increase cellular turnover and lock in moisture, resulting in enhanced skin tone and glow.

The active ingredients in Solé Skin AHA+ Hydration Treatment exfoliate the skin, removing dead skin cells and revealing a brighter, smoother complexion. The treatment also contains hydrating ingredients to moisturize and nourish the skin.

Solé Skin AHA+ Hydration Treatment is suitable for most skin types, but it is recommended that people with sensitive skin perform a patch test before using the product.

For best results, it is recommended to use Solé Skin AHA+ Hydration Treatment daily in the evening for the first 2 weeks, then reduce to 2-3 times a week. However, it is important to listen to your skin and adjust the frequency of use as needed.

Solé Skin AHA+ Hydration Treatment can be used with other skin care products, but it is recommended to avoid using it with other exfoliating products to avoid over-exfoliating the skin.

The key ingredients in Solé Skin AHA+ Hydration Treatment include Lactic Acid (AHA) for increased cellular turnover and Urea for locking in moisture and hydration. It is also fragrance-free, making it suitable for those with sensitive skin.

Yes, Solé Skin offers free shipping within Australia. For international orders, shipping costs will vary based on the shipping destination.

Solé Skin is committed to providing our customers with the best possible experience when purchasing our products. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a full refund.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To initiate a return, please contact our customer support team. We will provide you with a return shipping label and instructions on how to return your product.

Please note that you will be responsible for the cost of returning the item.

If your return is approved, we will process a refund to the original payment method within 5-7 business days of receiving the returned item.

We do not accept returns for items that have been opened or used. If the item is returned in a condition that does not meet the requirements for a return, we will not issue a refund.

If you receive a damaged or defective product, please contact us immediately so we can assist you with a replacement or a refund.

We are always here to help, so if you have any questions or concerns, please don’t hesitate to reach out to us.